The benefits of blending are obvious – your campaigns are no longer one way, giving you more flexibility and allowing you to provide better service to your customers.
Call blending refers to having both inbound and outbound dialing capabilities.
Centcom enables call blending while optimizing the use of your phone lines.
Potential Uses: Any campaign where customers can call back to speak with an agent. Examples include banking and insurance.
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Whether working with today's most popular backoffice software or your own custom system our seasoned development team can meet all your busines requirements.
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