Centcom Virtual Call Center / Hosted Predictive Dialer
The Centcom Virtual Call Center is a cost-effective predictive dialer system that delivers predictive dialing to your doorstep. With our hosted predictive dialer system, you get all the features and functionality of the most advanced predictive dialer without having to own and maintain one!
The benefits of using a hosted predictive dialer like the Centcom Virtual Call Center are obvious:
- No investment in hardware, software or telecommunications is required so you'll free up your budget.
- Training and support are available 24/7 and are included with the service.
- Software upgrades and bugfixes are available regularly and are free of charge.
- Limited commitment with our monthly "Pay-as-you-go" pricing means you're free to use the system as you like.
- Ability to scale up to thousands of agents without having to install more software or pay additional usage fees.
- Works with any infrastructure - all you need is a phone line and a computer with an Internet connection you'll be dialing within minutes!
The Centcom Virtual Call Center supports all the latest features of a hardware predictive dialer:
- Predictive Dialing
- Interactive Voice Response (IVR)
- Call Blending
- Real-time Reporting
- Digital Recording and Retrieval
- Remote Connectivity
To find out whether the Centcom Virtual Call Center is right for you, contact us today.
Centcom Predictive Dialer
The Centcom Predictive Dialer system is perfect for organizations looking to invest in their own predictive dialer. The Centcom predictive dialer enables you to increase sales, lower costs and increase profitability by maximizing your agent's talk-time productivity.
This state-of-the-art Predictive Dialer has it all:
- Seamless Predictive Dialing
- Power dialing and non-predictive dialing
- Interactive Voice Response (IVR)
- Recording, Monitoring, Coaching, Conferencing and Text Messaging
- Campaign, Agent and Team Reports and Statistics
- Database Integration
The Centcom predictive dialer system is the ideal choice for any organization that's serious about its dialing capabilities.
Identacall Third Party Verification Service
Long distance providers and telemarketing companies are required by law to use a Third Party Verification service (TPV) while selling products or services over the phone.
Identacall is an automated third party verification service that enables you to store, retrieve and manage your organization's verbal contracts - any time, anywhere.
Join the hundreds of companies using this easy-to-use, inexpensive solution.