PossibleNow Membership

CCDS is pleased to announce its partnership with PossibleNOW, provider of DNCSolution for compliance with US & Canadian Do Not Call laws. For more info, click here.

DMA Membership

CCDS has become a listed vendor with the Direct Marketing Association.

The Direct Marketing Association is the leading trade association for organizations using direct marketing tools and techniques.

New Centcom Portal

CCDS is proud to announce the launch of it's new and improved Centcom portal.

With the new features and improved searching, reporting and playback capabilities, this protal is a better way to interact with the Centcom dialer service.

What's more, it's available to all Centcom clients at no extra cost!

CCDS in New Zealand

A New Zealand-based call center chooses Centcom to manage it's calling campaigns.

For more information check out the Case Study.

Complete Solutions for all your Virtual Call Center Needs!

Whether you call it an predictive dialer, power dialer, collection predictive dialer, predictive phone dialer or telemarketing dialer, we have a predictive dialer system that's perfect for your organization.

Looking for a Predictive Dialer System?

Looking to host your own power dialer/predictive phone dialer? We've got the best in the business. The Centcom hardware dialer is the most advanced dialer system on the market, giving you the biggest bang for your dialing dollars. Read More about the Centcom Predictive Dialer

Virtual Call Center Solution / Hosted Predictive Dialer

Are you unwilling or unable to invest in your own auto dialer? Not to worry. With the Centcom Virtual Call Center (or auto dialer service), you can harness the power and functionality of the most technologically advanced telemarketing dialer without having to invest, install and maintain one. All you need is a computer with Internet and a phone line and you'll have instant access to the most advanced dialer.
Centcom Hosted Predictive Dialer

Looking for a more customized predictive dialer system? One where you can manage your customers and your calling campaigns? We'll build it for you. We have over five years experience developing predictive dialer software solutions that surpass our client's expectations. Contact us to find our more.

Predictive Dialing: The Benefits

Our hosted predictive dialer system is much more sophisticated than a power dialer, and it maximizes an agent's talk-time by connecting the agent with a call only once a live voice is detected. This increases agent productivity and lowers staff costs, making a predictive dialer system a must for any serious call center.

How much time does a predictive dialer actually save? Here's an example:

Centcom Power Dialer Talktime Graph

Why Choose a Virtual Call Center?

Not sure whether to host your own predictive dialer system or use a hosted predictive dialer like Centcom? Here are the advantages of using the Centcom hosted predictive dialer:
  • No start-up costs
  • No long-distance charges
  • Limited commitment with "Pay-as-you-go" pricing
  • Fully scalable to over 1000's of agents
  • No line drops or interference (since we do not use VoIP)

Looking for a Collection Predictive Dialer?

Centcom has a proven track record as a collection predictive dialer and CCDS has been a proud affiliate member of the America Collectors Association for over four years.
Read More



Industries Served

Centcom is the automatic telemarketing dialer / power dialer of choice, but it's so flexible and functional our clients use it in the following industries:

  • Mortgage
  • Insurance
  • Telemarketing
  • Fundraising
  • Collections
  • Market Research
  • Political Campaigns
  • Community Alerts

Related Searches

Virtual Call Center, Automatic Dialer Software, Telemarketing Dialer, Predictive Dialer System, Predictive Phone Dialer, Power Dialer, Collection Predictive Dialer, HostedPredictive Dialer, Auto Dialer Service