PossibleNow Membership
CCDS is pleased to announce its partnership with PossibleNOW, provider of DNCSolution for compliance with US & Canadian Do Not Call laws. For more info, click here.
DMA Membership
CCDS has become a listed vendor with the Direct Marketing Association.
The Direct Marketing Association is the leading trade association for organizations using direct marketing tools and techniques.
New Centcom Portal
CCDS is proud to announce the launch of it's new and improved Centcom portal.
With the new features and improved searching, reporting and playback capabilities, this protal is a better way to interact with the Centcom dialer service.
What's more, it's available to all Centcom clients at no extra cost!
CCDS in New Zealand
A New Zealand-based call center chooses Centcom to manage it's calling campaigns.
Fro more information check out the Case Study.
CCDS is your Call Center Management Resource
Since its inception in 2001, Call Center Development Services (CCDS) has provided integrated call center solutions to over 80 firms.
CCDS prides itself in its ability to develop customized call center management suites, tailored to meet the needs of the most demanding contact centers. Harnassing the raw power of a predictive dialer, these systems are highly reliable, fully scalable and come with outstanding technical support and training.
With the launch of the Centcom Predictive Dialer service in 2003, CCDS made call center technology even more affordable.
The Centcom solution provides organizations with the functionality and performance of a predicitve dialer without requiring any investments in hardware, software or communications. All you need to start making calls is a phone line and a computer with an Internet connection.
Centcom's pay-as-you-go pricing means that you pay only for the service you use. No long distance charges, no start-up costs and no annual support fees.
Currently serving over 1500 agents from 80+ companies, Centcom is the most cost-effective and reliable solution on the market.
Predictive Dialer Hardware Providers
Looking to house your own dialer? Our flexible rentals lets call centers take advantage of advanced call processing technology without the high start-up and implementation costs.
CCDS is a DMA Listed Supplier
On June 19, 2007 CCDS became a listed vendor of the Direct Marketing Association.
The Direct Marketing Association is a leading trade association for organizations using and supporting direct marketing tools and techniques.
CCDS is an Affiliate Member of the ACA
On August 12, 2005 CCDS became an affiliate member of ACA International -- the association of credit and collection professionals (formerly known as the American Collectors Association).
ACA's affiliate members provide products, consulting and training to fulfill the needs of credit and collection professionals.
As an affiliate member, CCDS demonstrates its commitment to supplying quality goods and services to the credit and collection industry, as well as pledging to meet the highest standards of business ethics and financial responsibility.