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Case Studies

 
Our solutions make our clients smile.
Here's why.
 
PossibleNow MembershipPossibleNow Membership
CCDS is pleased to announce its partnership with PossibleNOW, provider of DNCSolution for compliance with US & Canadian Do Not Call laws.
DMA MembershipDMA Membership
CCDS is a listed vendor with the Direct Marketing Association.

The Direct Marketing Association is the leading trade association for organizations that use direct marketing tools and techniques.

New Centcom PortalNew Centcom Portal
CCDS is proud to announce the launch of its new and improved Centcom portal.

With new features and improved searching, reporting and playback capabilities, this portal is a better way to interact with the Centcom dialer service.

What's more, it's available to all Centcom clients at no extra cost!

CCDS in New ZealandCCDS in New Zealand
A New Zealand-based call center chooses Centcom to manage its calling campaigns.

For more information check out the Case Study.

 
CCDS PROVIDES SERVICES TO ORGANIZATIONS HALFWAY AROUND THE WORLD

Case Study
New Zealand-based call center harnesses the power of CCDS's Centcom virtual call center service.

Testimonial
"In addition to outstanding technical support, CCDS has demonstrated a unique willingness to work according to our business requirements, including procuring huge dialing volumes within a very short space of time."

Read the Adobe Case Study or view the HTML version here

Centcom at Work: ERC Marketing

Case Study
Learn how Centcom helped David Brizard become a successful call center operator.

Testimonial
"The CCDS Centcom system is very easy to use. Our employees love it; we love it. It's cost-effective, and it makes it easy to track sales"

Read the Adobe Case Study or view the HTML version here

Centcom at Work: MGL Computers

Case Study
CCDS introduced MGL Computers to Centcom, saving them over $65,000 in start-up costs.

Testimonial
"Not only does CCDS provide the easiest dialer to set up and use, they also provide the fastest dialer I have ever seen. My agents don't wait more than five seconds between calls..."

Read the Adobe Case Study or view the HTML version here

       
 
About Us
Since its inception in 2001, Call Center Development Services (CCDS) has provided integrated call center solutions to over 280 firms.

CCDS prides itself in its ability to develop customized call center management suites, tailored to meet the needs of the most demanding contact centers. Harnessing the raw power of a predictive dialer, these systems are highly reliable, fully scalable and come with outstanding technical support and training.

 
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